Finally the day comes – 20 Jan 2011. Mobile customers of India can easily switchover from one service provider to another without loosing the number. The proposed Mobile Number Portability facility has crossed several deadlines due to the technical issues with various mobile service providers. 
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Frequently Asked questions on Mobile Number Portability
1. Can I switch over from CDMA service to GSM and vice versa ?
Yes .You can flexibly switch over from CDMA to GSM and vice versa. But you have to change the handset, because the technologies are different.
2. I am an Airtel customer of Delhi, Can I switch over to the Idea service of Chennai?
No- Presently Mobile Number Portability is available within the circle only.
3. Is there any Fee for MNP?
Yes- The new service provider will charge a fee (Port in Fee) for MNP. Telecom Regulatory Authority of India (TRAI) has fixed a ceiling amount of Rs. 19/- for this. BSNL say that they will not collect the port in fee from the customers those who switch over to BSNL.
4. Is there any applying criteria for availing MNP facility ?
Yes.
- If you are post -paid customer there should not be any dues with your existing service provider. For pre-paid customers the credit balance will not be carry forwarded.
- You can switch over to a new service provider only after 90 days stay with the existing service provider.
- You have to wait minimum 90 days for second number porting. This is to prevent the misuse of this facility and prevent frequent switching.
5. I have changed my mind after submitting the application- Can I go back ?
Yes- You can withdraw the application within 24 hrs of submission. However the Port in fee will not be refunded.
6. How long it will take to switch over ?
After the application submission, it will take maximum four days. In J&K and North eastern states it is within 12 days.
7. Is there any downtime while porting the numbers ?
Yes- There will be a down time of approximately 2 hrs while porting the numbers. During this period you may not be able to use the number. Both incoming and outgoing services will be interrupted. The porting will be carried out between the mid night and morning 5 O clock, so the two hours outage may not affect considerably affect the subscribers.
8. How to Change your Service provider thorough Mobile Number Portability ?
The following procedure to be carried out for opting a new mobile service provider under MNP
- Send an SMS (Port <space>your mobile number) to 1900. Then you will get a reply SMS with a Unique Porting Code (UPC).
- Submit an application to the service provider where you want to shift with this UPC in a prescribed format (Remember the UPC will be valid only for few days).
- Your application will be processed by the new service provider and you will get an application receipt confirmation and the details of porting date.
- Once the porting is completed, confirmation message will be received.
Who will win the game?
TRAI estimates around 10% of mobile subscribers may change their service providers in the first year after the implementation. During the subsequent years this figure will be considerably reduced because the service providers will be compelled to give good quality of service.
Most of the CDMA mobile subscribers are waiting for MNP to opt a suitable GSM service. The leading CDMA service providers in India- Reliance and Tata know this fact very well. Both these players are providing GSM services also. Main reason for shifting from CDMA to GSM is the non availability of good CDMA handsets. GSM handset industry is really booming and attractive featurefull GSM handsets and Smart phones are available in market. Here CDMA fails. None of the leading mobile handset manufacturers are providing good CDMA sets.
Reliance CDMA has started ad campaigns through visual and print media to beat this challenge. Now they are presenting a wide range of CDMA handsets in market, but it is too late to stop the people.
The 3G services will also become a deciding factor. All the mobile service providers are not possess 3G spectrum. If someone wants to avail 3G service, he/she will switch over to the desired service provider by utilizing MNP.
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I want to port my Reliance CDMA number (93XXX – 10 digit series) to MTNL Garuda CDMA (20xxxx – 8 digit series). Is it possible? If yes, then procedure?
i want to change tata docomo to 8147xxxxxx
Unfortunately this portability covers limited area only and not national roaming. When is this coming into force?
hi
I was a subscriber of reliance cdma for more than 6 years. Recently I have opted for the change from Post paid to prepaid(few days back). When I submitted my application for migration to aircel under portability, I was told that I have to wait for a minimum of 90 days. Is it true. The number which I was using was with me for more than 4/5 years. Only the mode of payment to reliance has been changed from post paid to pre-paid. Does it affect. Would appreciate your clarification
regards
srinivasan
Hi Sri,
I am facing same issues with Airtel. Do I need to wait for three months ? Have you got anyupdate for this ? Please reply on my mail ID satyadeepmalhotra@rediffmail.com Thanks.
WE ARE AUTHORISED BY AIRTEL, VODAFONE AND RELIANCE .
YOU CAN PORT YOUR NUMBER FROM US:
FROM ANY OPERATOR TO THESE ANY.
CONTACT: 9971840499
hello sachit,
I am a airtel mobile user. I want to change my airtel number to reliance, can u tell me how ???
I had a TATA indicom CDMA Phone which i lost recently along with the sim in it……
I want to get back the same number
but the problem is i want to switch over to TATA DOCOMO gsm version of it…..
as i dont have a CDMA handset anymore….
Please Help…
i portable my no in IDEA but again i want go back in vodafone…wht d proceure
Wait for 90 days and then follow the same procedure you followed while porting out of vodafone… simple
you have to wait for 90 days from the date of porting
You can do that after 3 months
hi. i was using vodafone no. since 3 yrs, now has ported it to reliance gsm prepaid because of higher call charges in vodafone. but the company (rel) charges me extra rentals, high call rates, even higher than previous company etc etc. whenever i call to customer care, they just note my complaint and give me a complaint no. But it doesnot work.. i has called 100 of times there.
Now what can i do??
About 2 months has gone with this, spent a lot of money and time. Please help me.
Please Please Please.
I m a reliance GSM prepaid user and can assure that the call charges are minimum in reliance compared to all… ok you first opt for a basic plan either.. per minute/per second or per call.. you can do it for urself no need to call cust. care…. since u are new to reliance u will face some problem for a while… deactiivate all your preactivated add on in ur number by calling cust. care.. (such as caller tunes/monthly sms pack etc etc..) I think this should solve ur problem.. there is nothing like call rental in reliance prepaid… If u need any further help pl. reply
Iam a Reliance subcriber since 4 year i want to change the MNP to Vodafone actually iam completed all the formalities for that but i cant recive a message till now my Reliance No is with the Name of My friend presently he is in usa i submitted my personal documents so what can i do in vodafone store they tell that my new sim card registrtion is failed so wat is the process for that can i cahnge to vodafone
Dear Fren, Using the connection with others number is not a legal matter, if u want to use the same phone number in yor name u will have to follow the following steps carefully.
1. Surrender the connection by your friend at reliance customer care
2.Parallely apply for new connection in your name with the same phone number in reliance customer care.
3.When the new connection with same number will be active, after 90Days use of the connection you can go for number portability service with other service providers (like Vodafone, BSNL, Airtel etc.)
can i change my circle from up to haryana with the the same mobile no
No, you can do porting activity within the circle from where number belongs.
no
My mobile no. is 9813287773. but nobody serious about my request. neither vodafone or neither tata telecome. what should i do. is MNP really works in india. mobile companies making fool of a common man who want’s this facility. Is anybody there who read my request.
As per this plan reliance has lost over 5lak customers in 2months. and airteland vodafone has all of the 2 and 3laks customers. lol
Mobile number portability has made life difficult for telecom operators in India. It made them change all their software
should we produce the same proof for changing the network which was produced for the sim i am having now.
I have idea number but i want to airtel service.
Daer Sir,
I want to know about the my mob. because my mob. CDMA and it is on our set i want change hand set of the new mob. but same number. but mob is not on. i am not able to send a sms Mobile Number portability.
any other way to the port no.
pls inform
I moved from Useless Docomo to Airtel!
Dear,
I have a idea connection and I wanna switch from Idea to Doccomo,
But the problem is From My idea connection I couldn’t able to send the sms,
Can i Send the Prot Message from other friends mobile towards the registration of my no.
Pinal Rabari
Daer Sir,
I want to know about the my mob. because my mob. CDMA and it is on our set i want change hand set of the new mob. but same number. but mob is not on. i am not able to send a sms Mobile Number portability.
any other way to the port no.
pls inform
REPLY
I ported my Airtel no to Vodafone on March ’11. Now I like to port again due to some dissatisfaction. But while approching to Reliance, they have squarely refused as it is not possible for them to port any Prepaid no and Airtel simply showed their reluctance saying it is very difficult and took almost 1month BLAH! BLAH! BLAH!… seems like other sytem introduced by TRAI ( e.g. Cable TV CAS), it is going to be flop….
As i want to convert from rel gsm to airtel or any other network ..please provide me information to convert…
i am airtel customer in andhara, i am intrest to change in idea what i can do…………
yes you can port just go to idea customer care they will do the necessary
I want to portable my landline phone to mobile. What is the procedure? And how many ports will this new portability support including USB?
This is a useless site. you idiots
i have to provide same id proof which i have given for previous network…..?
No
Hi
I am right now using BSNL Prepaid & switching to Airtel prepaid. In future if i plan to switch to airtel post paid what is the process and will airtel allow me to switch to postpaid.
Thanks in Advance for resolving my query.
Ravi
hi now i got a message after texting Port , so now i’m interested to switch to BSNL network what to do then???
I’ve heard that many cell phone operators are declining MNP requests. Is it true? In which circumstances, other than customer dues, maybe there when cell phone operator may decline porting out request?
Hi Friends,
I have reliance CDMA in UP Circle , i want to convert in Reliance GSM, but currently i work in Rajasthan , not possible to go to UP, Can i Convert My same no in GSM in UP Circle, I can fullfill all the prosier and documentation…..
Help Me..
I would like to port from my TATA CDMA network
What is the minimum balance to b maintained to port ???
Dear sir,
I am a uninor customer i want to change the same number from Orissa Circle to Andhra circle is possible pls give a message
i have a videocon connection in kerala and i applied for number portability to reliance i already submitted all the documents to reliance but the connection didnt change even after 15 days gone so i asked abt in reliance they said they diddnt get any notification frm videocon wht can i do nw
I m a reliance CDMA customer, i want to change this operator into airtel operator. Guide me
I had ported my Vodafone number in last week of 2011, and followed all the procedures to get the BSNL service. After 8/10 days of porting, I got a call from BSNL for address verification and told that I ll get the BSNL service within 3 more days. But already 25 days gone after porting. Still I am unable to get the BSNL service. But vodafone SIM is still working. Now I am unable to understand, who is responsible for it; vodafone or BSNL. Can anybody help me to short out this problem???
Sir,
I am Airtel customer (M.P.) and I want to switch my on idea (M.P.), I submitted my Unique Porting Code on 11-01-2012 but till date I not getting any application receipt confirmation.
Can you please suggest me what can I do next.
I Have tataindicom Cdma service i want to make mnp to reliance cdma service if it is possible please reply it.
I have airtel service i need to change the service provider from airtel to tata docomo.How many days it wil take me to change from airtel service to tata docomo ? Can the service be completed fastly
I wish to change my Reliance CDMA connection to GSM Idea through number portability.
It’s a coperate connection and is using in Kerala Circle, wish to move to idea with the same number in Kerala, is it possible?
I had requested a port-out of Reliance CDMA mobile postpaid number 9380658000 via Vodaphone.
After the end of the validity period of the port-out code, I received a message from Reliance saying the request has been rejected due to the port-out code sent by Vodaphone not matching with the one generated by Reliance.However, when I checked with Vodaphone and Reliance customer care, I came to know that both port-out codes matched (RT681886)
I had called the Reliance Customer Care-Chennai Zonal office at 18602002011, and requested to book a complaint on the MNP port out rejected due to wrong reason, but they refused to take down the complaint stating the reason that they can’t raise a complaint if the MNP port-out code is expired.
Subsequently, I have generated another port-out request – RT714477 – and have applied through Vodaphone for MNP again around the 9 th of Feb. I have again received calls from Reliance asking for the reasons for porting out. It has been 13 days since the 2 nd request, and there is no response from Reliance. Whenever I have called the customer care, they say the request is still in process – the same response I got during the first port-out request period.
Hello,
I have working tata indicom (CDMA) number since 4 yrs now
I wish to switch to Tata docomo (GSM) under MNP
Could i avail the MNP facility to do so ?
Dear
I need to know that after mobile portability from Vodafone to Idea. Within how many days i will abel to cahgne my address and also advise within how much time i will be abel to re port my mobile no from idea to vodefone?
Please advise for teh same.
Hello Dhaval Pandya,
Please share your number with us here http://bit.ly/Hf54WO so that we may be able to address your concern better.
Regards,
Vodafone Customer Care
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