Comments on: BSNL has launched a special settlement program for broadband bill disputes http://www.techlineinfo.com/bsnl-has-launched-a-special-settlement-program-for-broadband-bill-disputes/ Thu, 09 Feb 2012 10:16:14 +0000 hourly 1 By: Sujithhttp://www.techlineinfo.com/bsnl-has-launched-a-special-settlement-program-for-broadband-bill-disputes/comment-page-1/#comment-123582 Sujith Sun, 24 Jul 2011 07:08:36 +0000 http://www.techlineinfo.com/?p=1095#comment-123582 If your are sure something went wrong at the BSNL end, then give a written application to the JTO of your BSNL SSA with all details. Check your computers used to surf internet, which are affected with Virus or other malwares. Which plan you are using? In many plans the usage between 2am to 8am is not counted (Free night usage). Can you specify your Plan name? Occasionally BSNLs software billing software bugs count the free usage as normal usage, which can be settled. If your are sure something went wrong at the BSNL end, then give a written application to the JTO of your BSNL SSA with all details. Check your computers used to surf internet, which are affected with Virus or other malwares. Which plan you are using? In many plans the usage between 2am to 8am is not counted (Free night usage). Can you specify your Plan name? Occasionally BSNLs software billing software bugs count the free usage as normal usage, which can be settled.

]]> By: manager, Chandighat Tea Estatehttp://www.techlineinfo.com/bsnl-has-launched-a-special-settlement-program-for-broadband-bill-disputes/comment-page-1/#comment-123536 manager, Chandighat Tea Estate Sun, 24 Jul 2011 03:09:19 +0000 http://www.techlineinfo.com/?p=1095#comment-123536 Our normal bill comes between 1000/- to 2200/-. Suddenly we got the bill amounting Rs 20084.38 for the month of June 2011 which is unacceptably high.We are bsnl bb user for last 3 yrs. BB is fitted to our office telephone. Office is situated in remote area. Office hr is 7am to8pm and there is no residence withine 200 mtr radius ie the range of wireless mode m. We have taken out the details from bsnl office which shows that -our mode m has been used(mac id is same) -net was used in night hrs.(2am-8am) for 5 hrs daily during the month. Which is impossible in location like our office. -even if the mode m remains on during the night the use of it not possible because of the location of the office. We wish to know can we take benefit of the samadhan scheme. May we have your advise in this regard please. Thanking You, The Manager , Chandighat Tea Estate Our normal bill comes between 1000/- to 2200/-. Suddenly we got the bill amounting Rs 20084.38 for the month of June 2011 which is unacceptably high.We are bsnl bb user for last 3 yrs. BB is fitted to our office telephone. Office is situated in remote area. Office hr is 7am to8pm and there is no residence withine 200 mtr radius ie the range of wireless mode m. We have taken out the details from bsnl office which shows that
-our mode m has been used(mac id is same)
-net was used in night hrs.(2am-8am) for 5 hrs daily during the month. Which is impossible in location like our office.
-even if the mode m remains on during the night the use of it not possible because of the location of the office.
We wish to know can we take benefit of the samadhan scheme.
May we have your advise in this regard please.
Thanking You,
The Manager , Chandighat Tea Estate

]]> By: Joshuahttp://www.techlineinfo.com/bsnl-has-launched-a-special-settlement-program-for-broadband-bill-disputes/comment-page-1/#comment-65994 Joshua Wed, 23 Mar 2011 11:10:23 +0000 http://www.techlineinfo.com/?p=1095#comment-65994 I am broadband user since 3yrs first i was in 500combo plan then it was changed to 1111combo plan we didn't pay the bills for five months now my overall bill amount is .............................RS- 9471.............. is there any possible way to reduce my bill amount.. pls And they say that they had given a complaint to POLICE against us........ SO can u advice me what to do at this moment. Is there any possible ways PLS PLS PLS PLS PLS PLs convey......my mail id is ""yhawhas888@gmail.com"" regards, JOSHUA I am broadband user since 3yrs first i was in 500combo plan then it was changed to 1111combo plan we didn’t pay the bills for five months now my overall bill amount is ………………………..RS- 9471………….. is there any possible way to reduce my bill amount.. pls And they say that they had given a complaint to POLICE against us…….. SO can u advice me what to do at this moment. Is there any possible ways PLS PLS PLS PLS PLS PLs convey……my mail id is “”yhawhas888@gmail.com”"

regards,
JOSHUA

]]> By: Sujithhttp://www.techlineinfo.com/bsnl-has-launched-a-special-settlement-program-for-broadband-bill-disputes/comment-page-1/#comment-59503 Sujith Sun, 27 Feb 2011 17:13:49 +0000 http://www.techlineinfo.com/?p=1095#comment-59503 First of all you give a written application mentioning all your grievances to BSNL authorities and get it acknowledged. If they are not solving the problem, then approach consumer court with that details First of all you give a written application mentioning all your grievances to BSNL authorities and get it acknowledged. If they are not solving the problem, then approach consumer court with that details

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